Shipping Information

Shipping Times

Online ordering is available 24/7.

Within Australia

Your order may ship in multiple packages to ensure they reach you as soon as possible.
If any of your products are on backorder, they will ship separately as soon as they become available at no additional cost.
The dates of stock availability are provided by our suppliers, and we endeavour to keep this information as up to date as possible on the product page.

Your package will be left at your address. If you do not want your package left unattended, please add instructions on the cart page in the field provided.

Metagenics, Ethical Nutrients, InnerHealth:

Shipped is via TOLL Express to metro areas 1 to 2 days, regional areas 2 to 3 days.

Shipping to a PO Box or parcel locker via Australia Post, delivery 2 to 4 days.

Orders containing cold goods are not shipped on a Friday and are held over till Monday.

Cold goods will not be shipped to a PO Box or Parcel Locker.

All other products:

Shipping is via Australia Post, delivery 2 to 4 days.

International

Your order will be sent in one package when all items are available. If any of your products are on backorder, the available products will be held until ready to ship.
The dates of stock availability are provided by our suppliers, and we endeavour to keep this information as up to date as possible on the product page.

Shipping is via Australia Post.


Shipping Charges

All $ amounts are Australian dollars.

Shipping times are estimates of the time in transit.

Australia
Orders over $150 $10 Express (1-3 business days)
Orders under $150 $15 Express (1-3 business days)
Hong Kong
Orders up to $220 $35 AusPost (2-5 business days)
Orders over $220 $45 AusPost (2-5 business days)
Indonesia
Orders up to $220 $35 AusPost (2-5 business days)
Orders over $220 $45 AusPost (2-5 business days)
Malaysia
Orders up to $220 $35 AusPost (2-5 business days)
Orders over $220 $50 AusPost (2-5 business days)
New Zealand
Metagenics Products $9 (1-3 business days)
Other Products $12 (1-3 business days)
Singapore
Orders up to $220 $35 AusPost (2-5 business days)
Orders over $220 $50 AusPost (2-5 business days)
Thailand
Orders up to $220 $35 AusPost (2-5 business days)
Orders over $220 $50 AusPost (2-5 business days)
USA & Canada
Orders up to $220 $35 AusPost (2-5 business days)
Orders over $220 $60 AusPost (2-5 business days)
UK & Ireland
Orders up to $220 $35 AusPost (6-13 business days)
Orders over $220 $65 AusPost (6-13 business days)
Other countries
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